Lack of proffessionalism

I received calls from Foschini Telesales department ***) on the 21st of April (between 20h35 and 20h51), the agent was selling some Accident Plans, and she failed to disclose whether she is accredited to sell financial products or not (as per the FAIS legislation), upon questioning her about her failure to disclose, she was going in circles and failed to give me an appropriate, and still insisted me to answer if I want the product or not, how can I take take the product if due process was not followed by the agent?? Can I kindly request Foschini to never contact me regarding any telesales products they might have on offer due to the fact that their agents are acting unprofessionally, and why did they call me outside of working hours?