Lack of Care

<p>Im writting a second review as Foschini had communicated to me that the relevant area manager will call me regarding the manner in which the cellphone insurance department particularly Tumi has handled my enquiry.It has been a week and i have not received any communication from the group. I am highly disappointed and considering to send a compliant to FIAS as the manner in which this is being dealt with is considered to be an unreasonable post-sale barriers with regards to claims. I am unable to claim as my phone was ****** and i dont have my imei, Does foschini not keep records of the items which they insure on their systems?</p>