1 reviews | Active since Jan 2015
Keep receiving postal mail from TFG for unknown person at mom's address - still awaiting feedback (RM74919)
<p>On 20 May 2017, I sent an email to ********** to stop sending postal mail from TFG for unknown person at mom's address.</p> <p> </p> <p>On 25 May, I received a very unhelpful and absurd reply from a ROEFKAH FERREIRA requesting personal information from me about this unknown person - how am I supposed to know the ID and account numbers of a stranger I do not know!!!???</p> <p> </p> <p>Thus, based on this unhelpfulness, on 25 May, on this forum, I requested TFG to stop sending postal mail from TFG for unknown person at mom's address.</p> <p> </p> <p>On 26 May, I received an email from a ROZANNE OVIES, requesting information. I now have another reference number: RM74919.</p> <p> </p> <p>On 26 May, I sent an email with ALL THE INFORMATION I HAVE for this stranger, which is ONLY A NAME, MY MOM'S ADDRESS AND A REFERENCE NUMBER.</p> <p> </p> <p>It is now 5 days later: 31 May and I am still awaiting a reply!!??</p> <p> </p> <p>PLEASE CAN TFG CONFIRM THAT ALL THE MAILERS TO MS T MTHOZA (REFERENCE NUMBER ********** 755030) AT MY MOM'S ADDRESS HAVE BEEN STOPPED!!!!!</p>
Good day,
We are busy doing a follow up and will have someone contact your urgently.
Please accept our sincere apologies for any inconvenience caused.
regards,
TFG
Good day,
We are busy doing a follow up and will have someone contact your urgently.
Please accept our sincere apologies for any inconvenience caused.
regards,
TFG
