Keep blocking my account
I paid my account in full at Foshini last week and it was almost R23000.The weekend I made some purchases and they phoned me once on a Sunday morning while I was sleeping.When I didnt anwser they blocked my account.This has been going on for almost a year where everytime I purchase something and dont anwser my phone they block my account.This is really poor service.I am the one that must pay the phone bill for holding on every month for 20 minutes at a time to unblock my account.I am at the point where I dont want to use them anymore and wont recommend that people use them.
Thank You Annamare Hagen
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Foschini's replyOfficial
16 Jan 2019, 09:16Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Foschini's reply16 Jan 2019, 09:16
Official
Good Day
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,