AS
Aj S

1 reviews | Active since Jul 2013

26 Jun 2015, 09:12

ISSEY MIYAKE BOTTLE LEAKING

I have visited your Foschini store in East Rand mall where i experienced the greatest shock in customer services where no one is willing to assist me. <br> <br> I bought a bottle of perfume from your store in east rand mall about plus minus two months ago, and experienced that the bottle is leaking excessively. Due to that i am sitting with a bottle of perfume which is leaking so badly that I'm losing out extremely. <br> <br> I'm not even using it once a week maybe once every two weeks as i have many other perfumes to use too. <br> <br> Can someone please explain to me the procedure to return this bottle in exchange for a new one as I do not have the purchase slip anymore. I'm not a person who keeps slips as such in good faith that the product i buy from the supplier is of quality, specially products that's so pricey as this. <br> <br>

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Replies (1)
Foschini
Foschini's reply26 Jun 2015, 09:50
Official
Hello Ajsmith001,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.