bX
benele X
1 reviews | Active since May 2015
29 May 2015, 09:40
irresponsible
I wanted to pay 200 for my acc with my debit card unfortunately the teller took 500 from my card nd they promised to refund it but im still waiting it was at foschini ellof nd president street in joburg im not happy at all how I was treated by the staff nd she didn't apologize she just said I wil get my money nd the is nothing she can do
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Foschini's replyOfficial
29 May 2015, 14:46Hello benele,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply29 May 2015, 14:46
Official
Hello benele,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,