NB
Nomalungelo B

1 reviews | Active since Oct 2009

22 Sept 2015, 17:33

invasion of privacy

I admit I could not pay in full the installment due. Not I receive a call from an agent to make an arrangement to get my account out of areas. However this agent asked me when I get paid which I refused to say. This information is between me and my employer. I was almost bul**** to give this information which I still refused to provide. Next thing I heard was, I will have another agent call me for the same. This is harassment of the highest order. I have already said I will pay the installment at the end of the month. I don't want to be harassed in this way. No creditor has a right to ask this information when making arrangements. The question to be asked id: when will you be able to pay the amount. I am highly disappointed at this conduct

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Replies (1)
Foschini
Foschini's reply23 Sept 2015, 09:21
Official
Hello rodesia,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.