Insurance Companies
<p>My phone is under insurance with foschini.I lost it on the 7th February and reported it at the police station on the 8th Feb.Went to foschini to put a claim and gave them each and every document needed but now what frustrate me is that its been 3 weeks and have to do the follow up,all they do is call and tell me that they will get back to me.My account is up to date,I dnot skip any payments dates.They too quick to call me with benefits but they cant assist me with my claim.I dont have a phone at the moment yet am paying for insurance.</p> <p> </p> <p>Unhappy Customer</p> <p>Orlina</p> <p> </p>
Good day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Good day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
