NM
Neo M

1 reviews | Active since Aug 2016

25 Aug 2016, 14:45

insulted by foschini manager at protea glen m

<p>Me and a friend of mine went to foschini mall at protea glen. We were interested in buying this other pair of beautiful green high heeled shoes. We asked this woman who's working there to help us. She went and came back with one pair saying the other one is the we were currently trying out and the other one is been worn by the maniquen. She started raising her voice and being rude. We asked why is she raising her voice but she just said some mean things with her voice raised. We started exchanging words from there and me and my friend left without buying the shoes we wanted. </p>

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Replies (1)
Foschini
Foschini's reply26 Aug 2016, 12:49
Official

Good Day Neo

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly

Your patience and understanding is appreciated.

TFG