Increase for Limit

Dear Foschini!

I would like to advise you that I am really an upset customer. Firstly it is such a mission to apply for a credit limit. I need to go to a store, fill out forms and supply with 3 months proof of income!! I have done so on the 15.8.2017. I then contacted the call Centre, the first consultant advised me this will take 24 hours. On the the 16.8.2017 i contacted the call Centre again, she advised me it takes 24-48 hours and she is unfortunately not able to see if my documents have been received as they might be in the queue. I then called the call Centre on the 17.8.2017 and guess what the agent this time advised me it will take anything from 24-72 hours!!! So now it is the 21.8.2017 and still no feedback??? Whats going on with the level of customer service??