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ezekiel K
1 reviews | Active since Mar 2016
03 Mar 2016, 13:50
Incorrect trasaction
I was paying my RCS account at Foschini Southgate Store on the 4th February 2016.The cashier incorrectly debited my account for R12000.00 instead of R1200.00.I have been trying to correct this since but to no success.This has greatly inconvenienced to the extend that my cheque account is in excess of plus minus R5500.00.<br> Please intervene.
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Foschini's replyOfficial
04 Mar 2016, 10:24Hello Ezekiel Khosi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Foschini Team
Best regards,
Foschini's reply04 Mar 2016, 10:24
Official
Hello Ezekiel Khosi,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Foschini Team
Best regards,