1 reviews | Active since May 2016
<p>So sick and tired of trying to sort out a problem that a cashier made when i opened my Foschini account. I lay buyed 2 items at the Foschini branch in Uitenhage. After i had only 1 payment left on my lay buy, i decided to open an account. All went well until the short blond lady with glasses requested that i had to buy something in order to activate my account. So i asked her to transfer the last R400 that i owed towards my lay buy onto my account. The lady went and transferred the whole original lay buy amount of R1400 onto my account. I tried to sort this out with the accounts department, but nobody is willing to assist me. I have sent numerous emails. Best of all is, now they are adding interest to the amount as well. Nice going Foschini... Charging your customers double. I can pull my hair out of my head for opening an account at Foschini! This is my last resort to get this mess sorted out.</p>
Good Day Tessa
We apologise for the late response .Thank you for bringing this to our attention .Your query needs to be investigated by our Customer Service /Accounts department and they will contact you directly with the outcome .Kindly note that this may take up to two working days .
Your patience is greatly appreciated .
TFG Team
Best regards,
Good Day Tessa
We apologise for the late response .Thank you for bringing this to our attention .Your query needs to be investigated by our Customer Service /Accounts department and they will contact you directly with the outcome .Kindly note that this may take up to two working days .
Your patience is greatly appreciated .
TFG Team
Best regards,
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