TL
Tessa L

1 reviews | Active since May 2016

17 May 2016, 16:15

Incorrect Transfer

<p>So sick and tired of trying to sort out a problem that a cashier made when i opened my Foschini account. I lay buyed 2 items at the Foschini branch in Uitenhage. After i had only 1 payment left on my lay buy, i decided to open an account. All went well until the short blond lady with glasses requested that i had to buy something in order to activate my account. So i asked her to transfer the last R400 that i owed towards my lay buy onto my account. The lady went and transferred the whole original lay buy amount of R1400 onto my account. I tried to sort this out with the accounts department, but nobody is willing to assist me. I have sent numerous emails. Best of all is, now they are adding interest to the amount as well. Nice going Foschini... Charging your customers double. I can pull my hair out of my head for opening an account at Foschini! This is my last resort to get this mess sorted out.</p>

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Replies (1)
Foschini
Foschini's reply18 May 2016, 08:09
Official

Duplicated complaint :was responded to previously

Best regards,