Incorrect ref number used / proof of payment sent

What a useless and ridiculous service.

Payment made with the wrong reference number Proof of payment sent for accounts to correct this Nothing has been done since March 2021 I been receiving sms and calls about the outstanding amount The payment has been done by third party Obviously the proof of payment is from business account which it will show numerous accounts and transactions I dnt understand why they cant read the proof of payment It was obviously allocated in to the wrong account / suspense account Hence personnel’s are there to do the corrections But no not Foschini accounts department this logic is not logic enough