GS
Gerrit S
1 reviews | Active since Jun 2013
18 Jul 2018, 15:09
Incorrect items with order
From the 5 items that ordered one was missing an item and the other was the wrong item. I sent an email to the online address and still no response after more than a week.
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Foschini's replyOfficial
18 Jul 2018, 15:47Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply18 Jul 2018, 15:47
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,