NM
Nontobeko M
1 reviews | Active since Jun 2017
07 Feb 2022, 11:16
Incorrect item delievered
I placed an order online and and when I went to the store to collect it, the invoice is correct however the items are incorrect. When I tried to return at the store they refused.
Helpful (0)
Replies (1)0
Replies (1)
Foschini's replyOfficial
07 Feb 2022, 11:38Dear Nontobeko,
We appreciate the time taken to notify us of your dissatisfaction and would like to express our apologies for the negative experience and inconvenience. Please be assured that this is not the level of service we strive to provide to our customers and we have escalated the matter with our team, who will be in touch shortly to provide urgent assistance.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction and would like to express our apologies for the negative experience and inconvenience. Please be assured that this is not the level of service we strive to provide to our customers and we have escalated the matter with our team, who will be in touch shortly to provide urgent assistance.
Kind regards,
The Foschini Team
Best regards,
Foschini's reply07 Feb 2022, 11:38
Official
Dear Nontobeko,
We appreciate the time taken to notify us of your dissatisfaction and would like to express our apologies for the negative experience and inconvenience. Please be assured that this is not the level of service we strive to provide to our customers and we have escalated the matter with our team, who will be in touch shortly to provide urgent assistance.
Kind regards,
The Foschini Team
We appreciate the time taken to notify us of your dissatisfaction and would like to express our apologies for the negative experience and inconvenience. Please be assured that this is not the level of service we strive to provide to our customers and we have escalated the matter with our team, who will be in touch shortly to provide urgent assistance.
Kind regards,
The Foschini Team
Best regards,