yR
yusra R

1 reviews | Active since Nov 2014

08 Apr 2015, 16:31

Incorrect Confirmation of Employment

My application for a TFG account was filled in accidentally incorrect but the retailer corrected it. However the call centre agent claimed they made a call to my work place and the lady stated that I do not work there, I asked the Receptionist and the HR lady and no one received this call.

0
Replies (1)
Foschini
Foschini's reply09 Apr 2015, 07:59
Official
Hello yusras,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.