SJ
Shabana J
1 reviews | Active since Jan 2019
18 Jan 2019, 18:55
*********** staff at TGF
Worst customer service ever at the Mall of Africa store. Will not be purchasing from any of the foschini stores ever again. Store and call center staff are ***********. Can't exchange items received as a gift because the person that bought the gift bought the gift on their store card/account. And the account holder needs to be present to return the gift. Absolute load of nonsense.
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Foschini's replyOfficial
23 Jan 2019, 15:26Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Foschini's reply23 Jan 2019, 15:26
Official
Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG