*********** staff and unhelpful customers service

<p>Last year I got retreched and I called foschhini to advise them in June to close the account and I made a full payment on the 9 of august 2016. I recently received an sms that I owe R73.99 when I called the lady by the name Nomfundo said i called the wrong department, she gave me another number to call where I spoke to Leandra who confirmed that the account was paid up and submitted my query with Reference 021708fcd. 0n the 13 I received another sms that my account is in arrears I must pay R123. I called again to query this spoke to Thandiwe who told she can't help as she is collection. I am really getting fed up with this as it is my name that they messing up when the account was closed last year August and I haven't use the card ever since and I can't use the card as it is closed. I am asking them to remove this and clear this.</p>