1 reviews | Active since May 2012
*********** staff
<p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">I received feedback from chantel in forensics and i must say the whole situation has left a bitter taste in my mouth the level of incompetence from your stuff at eastgate mall is disghusting and left me as a customer inconvenience in a big way,I had to waist time running around to police station,spending petrol driving to the branch to submit documents,spent money calling forensics making follow ups which took the whole month all because your staff didnt even have curtesy to call me and advice me of the transaction that THEY never deductet in time, after being a loyal customer for more than 10yrs this is the kind of service I get??keeping this account is no longer worth it for me!! The level of service is shocking!</span></p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
TFG
