1 reviews | Active since Apr 2017
*********** Staff
I have been waiting for over a week to get feedback about my account being billed without any explanation. I have email Mellisa Mercury and ROZANNE OVIES numerous times but they simply fail to respond this after the exact same ROZANNE OVIES assured me she closed my account 6 months ago, but obviously did not. Can someone please get back to me with a resolution for this incompetence as soon as possible, because i will not hesitate to go the ombud with this if i am not answered
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,