PM
Puseletsomochaoa M
1 reviews | Active since Oct 2015
23 Oct 2015, 15:51
*********** staff
I called call center and spoke to Pearl M they said she is a teamleader she closed my account. When I called I requested her to stop my credit balance and she closed the account, I called yesterday spoke to Mohale M who didn't know what he was doing cause he couldn't tell me why was my card closed until today a lady I spoke with she told me that it was close cause I lost a card. I have my card with me And I ask Mohale M to ask Pearl M to call me by 12 even now I'm still waiting for her call
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Foschini's replyOfficial
23 Oct 2015, 16:15Hello mochaoa ,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply23 Oct 2015, 16:15
Official
Hello mochaoa ,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,