1 reviews | Active since May 2017
*********** Retail Company
My sister, Fathima Ebrahim had a foshini account and paid whatever she owed and had the account closed two years ago. The card was cut up in front off her by the consultant at Fochini Phoenix. During the course of this week my sister app**** for a Telkom Contract which was declined because she was BLACKLISTED by Foshini. This is totally unacceptable as no contact was made to my sister advising her off any amounts due neither did the consultant at Foshini advise her that she will still be charged for God knows what. Foshini being such a big company operates so unprofessionally. It's pathetic. My sister needs this resolved ASAP and her name needs to be cleared as well. She does not need to be penalized due to the incompetency of Foshini.
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG