JD
Jacqui D
1 reviews | Active since May 2011
23 Jan 2020, 14:55
*********** and rude call centre agents
I have been receiving calls from TFG/Markhams from 21/01/2020 to speak a third party whom doesn't not even any accounts with them hence I asked them not to contact my private land line number again. Despite this instruction, I have received 4 calls today from ***. When I spoke to Joshua, who's hard of hearing, I told him not to contact my number and then I received to calls thereafter, the last being a female who lacks telephone etiquette. You people at TFG call centre (whom I've spoken to), really need proper training. You are extremely unprofessional! When I told you that the next call will result in a complaint on Hello Peter, I wasn't bluffing.
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Jacqui D's updateReviewer Update
23 Jan 2020, 15:04I have been receiving calls from TFG/Markhams from 21/01/2020 to speak to a third party whom does not even have any accounts with them hence I asked them not to contact my private land line number again. Despite this instruction, I have received 4 calls today from **********. When I spoke to Joshua, who's hard of hearing, I told him not to contact my number and then I received two calls thereafter, the last being a female who lacks telephone etiquette. You people at TFG call centre (whom I've spoken to), really need proper training. You are extremely unprofessional! When I told you that the next call will result in a complaint on Hello Peter, I wasn't bluffing. (This complaint is edited to correct errors on the initial post)
JD
Jacqui D's update23 Jan 2020, 15:04
Reviewer Update
I have been receiving calls from TFG/Markhams from 21/01/2020 to speak to a third party whom does not even have any accounts with them hence I asked them not to contact my private land line number again. Despite this instruction, I have received 4 calls today from **********. When I spoke to Joshua, who's hard of hearing, I told him not to contact my number and then I received two calls thereafter, the last being a female who lacks telephone etiquette. You people at TFG call centre (whom I've spoken to), really need proper training. You are extremely unprofessional! When I told you that the next call will result in a complaint on Hello Peter, I wasn't bluffing. (This complaint is edited to correct errors on the initial post)