*********** accounts department

foschinis accounts department is up to sh*t. I have been paying my installments Monthly. As a habit I like to pay extra to date I have paid R1850 for an account that was only about R1000. FRG have now handed me over as they say I have not paid. I have made numerous calls to them send many mails with proof of payment and I have even got my banks legal department involved. FRG have not even bothered to read of reply to mails. They are charging me interest and handing over fees for an account that is fully paid. To me this is theft and ***** And I am contemplating laying a charge against them. I have a perfect credit rating and now due to their incompetence that is now tarnished