HB
Hester B
1 reviews | Active since Jan 2015
07 Jul 2015, 12:19
INCOMPETENCE
After having my Totalsports account for several months already and being a loyal payer TFG realized THEY made a MISTAKE- a processing error as they call it- and now after some months sommer suddenly without being able to provide details of the processing error decides they are cutting your credit limit by - R10 000!!! INCOMPETENCE!!! UNACCEPTABLE!! FROM HAVING A R10 000 AVAILABLE CREDIT DOWN TO R350 - TAKE YOUR ACCOUNT AND STUFF IT TOTALSPORTS!! <br> ALVINA JOOSTE - YOU CAN CLOSE THAT ACCOUNT! THIS IS GARBAGE!
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Foschini's replyOfficial
07 Jul 2015, 12:34Hello HPBADENHORST,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply07 Jul 2015, 12:34
Official
Hello HPBADENHORST,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,