1 reviews | Active since Jan 2018
Incompetence
I ordered a bag online and I received a message that it was ready for collection at Foschini on eloff street in Joburg and when I got there none of the staff on duty was able to issue my parcel. it does noy make sense to have only 2 people in the whole store that can issue online parcels and still have both of them of duty knowing very well that there are parcels in storeroom. I am so disappointed and will never opt for this online experience ever its just disgusting behaviour honestly
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the relevant department and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,