INCOMPETANT CALL CENTRE STAFF

<p>I have been trying to contact Foshini TGIF now for two weeks (since end June) to make arrangements for the payment of my june instalment. I am not getting through to any of the numbers on the websites for accounts.</p> <p>Now I get a call and the lady tells me I must make a payment today when I try to tell her that i was trying to make arrangements for nearly three weeks now.</p> <p>She does not even WANT to understand what I want to arrange, she just tells me that If i don't make the payment as she indicates to me, I will still be in arrears no matter what. </p> <p>Then upon requesting to speak to manager, she tells me he is busy. I demand to speak to a manager and he tells me he will phone me back in a few minutes. <br />I am still waiting for the call. </p> <p>FOSHINI'S (TGF'S) ACCOUNT DEPARTMENT IS THE WORST!</p>