1 reviews | Active since Feb 2015
I stood in a que of 2 people for about 10 mins at the cosmetics counter, waiting to make a payment on my account, as I watched the assistants cash up customers that came in after me. It was evident that just because I was standing in the queue with no items in my hand, I was seen as an unimportant customer. Once again, pathetic customer service from foschini gateway, especially considering the fact that foschini is not a specialist store and I can purchase the same products from an edgars etc. This department wasn't even busy, and I did not even receive an apology or explanation as to why people who came in after me were assisted before me. Some courtesy would have been nice!
Best regards,
Best regards,
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