KT
Khentsane T
1 reviews | Active since Mar 2014
14 Aug 2015, 11:28
I need their assistant to get this product
Good Morning Hellopeter,<br> <br> I once bought a product from TFG group store (Sportscene) and I lost it, as member and customer to this group I requested their help to order another one of the same product. I then had to log a call ticket no: *** on the 7th August 2015. but till today they don't respond whenever a follow up with them. I would hellopeter to assist in this case.<br> <br> Many Thanks,<br> Khentsane Tau
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Foschini's replyOfficial
14 Aug 2015, 12:37Hello Khentsane,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Sports Division and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Sports Division and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply14 Aug 2015, 12:37
Official
Hello Khentsane,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Sports Division and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Sports Division and they will contact you directly.
Your patience and understanding is appreciated.