LK
Lindo K
1 reviews | Active since Sept 2021
15 Dec 2022, 09:14
I need my refund
I ordered something I need to wear this Saturday and I still haven’t received it no email no phone call. I sent them an email requesting a refund back because what bad service is this?!! Give my money back. On their website they say 2-3 day’s delivery. After I sent them the email they send an email back saying it has been resolved. How??? When my stuff is still In the warehouse when I track it. Give me my money back
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Foschini's replyOfficial
17 Jan 2023, 14:27Dear Lindo,
We are sorry to see your experience with us was a negative one. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please send your contact number to us at *** so that we can escalate this to the relevant department and provide you with feedback.
Kind regards,
The Foschini Team
We are sorry to see your experience with us was a negative one. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please send your contact number to us at *** so that we can escalate this to the relevant department and provide you with feedback.
Kind regards,
The Foschini Team
Foschini's reply17 Jan 2023, 14:27
Official
Dear Lindo,
We are sorry to see your experience with us was a negative one. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please send your contact number to us at *** so that we can escalate this to the relevant department and provide you with feedback.
Kind regards,
The Foschini Team
We are sorry to see your experience with us was a negative one. Customer service is extremely important to us and we assure you that we value your feedback and take it very seriously.
Please send your contact number to us at *** so that we can escalate this to the relevant department and provide you with feedback.
Kind regards,
The Foschini Team