bM
bokang M
1 reviews | Active since May 2013
14 Mar 2022, 13:47
I have opened an account with Foschini store guys out there please be careful with Foschini, while they call you and say you have missed payment they bill back to your account as a customer
I have opened an account with Foschini store guys out there please be careful with Foschini, while they call you and say you have missed payment they bill back to your account as a customer. And again they black list you for no reason even when you have made the payment. They black listed me on credit bureau, they have put missed payment but I have made the payment *********** staff at Foschini store and the staff are not helpful.
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Foschini's replyOfficial
15 Mar 2022, 10:52Dear Bokang,
Thank you for taking the time to bring this to our attention.
We are incredibly concerned by your experience with your TFG Account and would like to express our apologies for the frustration and inconvenience. Please be assured that we have escalated the matter with our team, who will follow up with you directly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are incredibly concerned by your experience with your TFG Account and would like to express our apologies for the frustration and inconvenience. Please be assured that we have escalated the matter with our team, who will follow up with you directly.
Kind regards,
The Foschini Team
Foschini's reply15 Mar 2022, 10:52
Official
Dear Bokang,
Thank you for taking the time to bring this to our attention.
We are incredibly concerned by your experience with your TFG Account and would like to express our apologies for the frustration and inconvenience. Please be assured that we have escalated the matter with our team, who will follow up with you directly.
Kind regards,
The Foschini Team
Thank you for taking the time to bring this to our attention.
We are incredibly concerned by your experience with your TFG Account and would like to express our apologies for the frustration and inconvenience. Please be assured that we have escalated the matter with our team, who will follow up with you directly.
Kind regards,
The Foschini Team