1 reviews | Active since Jun 2017

06 Jun 2017, 17:47

i believe that all customers should be treated equal

<p>on the 6th of June 2017 I was at Westgate foschini store to do a return of shoes that I bought on the 2nd of may 2017 the service that I got in the store was unprofessional and annoying a cashier called Constance just left me standing without saying anything to me came back after 10minutes with a guy called Herold he said to me he is the store manager and he refused to take my shoes because the are used I asked for store details Herold left me to get store details he took another 10 minutes to get the store detailsi spent more than 20 minutes tin the store</p>

0
Replies (4)
Foschini
Foschini's reply07 Jun 2017, 12:32
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Foschini
Foschini's reply07 Jun 2017, 13:13
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Foschini
Foschini's reply07 Jun 2017, 13:16
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG

Foschini
Foschini's reply07 Jun 2017, 13:16
Official

Good day,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG