LM
Lerato M

1 reviews | Active since Oct 2016

14 Feb 2022, 12:55

Horrible Service

Its funny how they cell Cellphone insurance yet it becomes a serious problem when you have to claim I have been waiting for feedback for my cellphone claim for three weeks now. The store is also useless in terms of following up . I will not advice anyone to take up an insurance claim with Foschini its a total waste of time, the consults are rule and lie as well. I do not see myself ever shopping at Foschini again

0
Replies (1)
Foschini
Foschini's reply14 Feb 2022, 14:13
Official
Dear Lerato,

We would like to extend our sincere apologies for the negative experience you've had regarding your cellular insurance claim and the lack of feedback received. 

Please be assured that we have brought this to the attention of our team, who will get in touch with you directly for further information and to provide assistance.

Kind regards,
The Foschini Team