XN
Xolani N
1 reviews | Active since Mar 2019
18 Apr 2019, 14:54
Here we are Once again
It's over a month and no resolution to my problem. Why ask me to escalate to complaints who will sit on a query and do nothing. Why do you even have a complaints resolution department since you resolve nothing? It's pathetic. A whole month guys? You are not serious.
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Foschini's replyOfficial
18 Apr 2019, 15:29Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,
Foschini's reply18 Apr 2019, 15:29
Official
Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.
Best regards,