DM
Dineo M
1 reviews | Active since Jun 2018
14 Jul 2018, 14:52
Help foshini
Customer service need in foshini fasyival mall cosmetic. I went there today to buy myself makeup a black opal foundation I was never assisted the lady called Sana who was there told me she can't help me when I wanted to pay I must wait for her to finish to makeup a client who arrived there latter than me she told me that she's a Revlon consultant not working for foshini but I asked the lady who helped me pay told me that she's working for foshini. What surprised me is that she even told me to leave if I want it's my choice. Pls assist
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Foschini's replyOfficial
16 Jul 2018, 08:25Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply16 Jul 2018, 08:25
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,