PN
Paulina N
1 reviews | Active since Aug 2015
26 Aug 2015, 06:06
Harassment over account thats not mine.
I OPENED AN ACCOUNT MANY YEARS AGO WHICH IS STILL ACTIVE. I DIDN'T HAVE A PROBLEM UNTIL THREE YEARS AGO, WHEN I RECIVED CALLS FROM THE SHOP TO PAY THIS ACCOUNT. THE SURNAME IS THE SAME AS MINE BUT NOT OUR FIRST NAMES. EVEN THE ADDRESS IS DIFFERENT. I BROUGHT THIS INTO ATTENTION IN THE STORE ON SEVERAL OCCASIONS BUT FOSCHINI DID NOTHING. RECENTLY THEY STARTED TO SEND ME REMINDERS AND NOTICES ABOUT THIS ACCOUNT OF MS ( DC ) NKOPANE. MY NAME IS ( PS ) NKOPANE. ...SPOT THE DIFFERENCE. I AM VERY DISSATISFIED ABOUT THE MANNER IN WHICH THE STORE HAS HANDLED THIS MATTER. PLEASE HELP ME.
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Replies (1)Foschini's replyOfficial
28 Aug 2015, 09:02Hello Paulina.nkopane@,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply28 Aug 2015, 09:02
Official
Hello Paulina.nkopane@,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
