Harassment From Foschini Telemarketers

<p>Why are we being harassed by the most rudest impolite people from Foschini??? My husband has been harassed for years by them. Its now every wee**** We did not give any consent to any telemarketing. They consistently drop the phone when my husband tells them I am not available and then they phone our landline immediately after. They have done it again this evening at 20.00 to my son when he answered our landline. They always ask to speak to me and I refuse. My son asked them very nicely who’s speaking please? And what is the call about? but they just dropped the phone on him… he was quite upset about it and said ‘Mom, they just dropped the phone on me I have no idea who it was from!’ I told him that I know who its from, its Foschini again and their rude telemarketers harassing customers…how disgusting and extremely annoying!! We are completely fed up with it and cannot get them off our phone!! They don’t even have the decency to say thank you or sorry, they just put the phone down. Don’t u train these ppl how to end a call and speak politely to your customers that are being harassed by them?? That they should be ending their calls to us with something like “Sorry to bother you and thank you for your time”. They are always asking to speak to me and refuse to say anything else. Its my husbands cell number and my husband has consistently on numerous occasions always explains to them that I am unavailable due to being very ill, I am now housebound, and often resting bcuz of severe pain. He then asks them what the call is about which they NEVER tell him and what do they want with his wife? My husband screens all my calls to protect me from unnecessary harassment, [like this one from Foschini], and the people who keep calling refuse to speak to my husband and still demand to speak to me. What can they NOT understand about ‘HOMEBOUND’, ‘ILL’, ‘UNAVAILABLE’??? I spoke once to them when I was very ill, in extreme pain and I could hardly talk and demanded to know why they keep pestering my husband with their calls and to stop calling me, that I didn’t want any more calls from them. That my husband was telling the truth and why were they so disrespectful and rude to him [they did not apologise at all or explain… what ill-mannered repulsive people!!!]. I explained my husband handles all finances and phones calls for me and if they bothered to research a little on my account they would see that all the bank details and name is in my husbands details… he pays for it all. Also when I filled in a form years ago for Donna Claire I could only put my husbands cell phone number [with ‘husband’ in brackets next to the number] as I had no phone of my own at the time [now that I have a cell, I will NOT give my cell number out]. I told them early last year [2016] to please stop their calls and leave us alone, but they are still pestering us with a different person each time so obviously my request has not been passed on and someone somewhere is not doing their job properly. And they get annoyed with my husband!? And I was absolutely dumbfounded that on that one time I spoke to them and told them to leave us alone, they STILL asked me their question!!! What is wrong with you??!! Please get off our backs and leave us alone or we will file an harassment charge against you and completely close my account.<br />Also my husband has filled-in a form twice for permission for him to have a card in his name so that he can get clothes for me at Donna Claire, as I cannot get out of my home anymore due to being ill and unable to go out to shop for the clothes I need. He was told that they would contact him as soon as they received the card that would only take a few days. We have heard NOTHING for over two years!! Do you want customers or not?? Why has no-one kept their promise to phone him? Why has he had to chase this up and was told a second time to fill-in a form and still to this date we have heard NOTHING!! Why tell your customers ‘you will phone them’ when u have no intention to do so?? Now I purchase NOTHING from Donna Claire, your staff are just useless. We cannot understand that your very quick at telemarketing who harass your customers all the time and persistently do so. But never keep your promise to call us when we need you to do so. STOP hounding us with your calls and train your telemarketers how to talk to customers on the phone and to NOT keep calling back when customers tell u they don’t want u to pester them. PLEASE GO AWAY!!! </p>