SK
Stefanie K
1 reviews | Active since Jul 2011
24 Feb 2015, 21:12
harassment
I have been receiving calls from this number ?+*** on my phone, at all hours of the day and night. Whenever I would answer the call, the person at the other end simply puts the phone down. It is now 20:58 and I just received another call from the number. Is this really how you treat your customers? This is harassent. Nothing else. Will close my account with you guys ASAP since you have absolutely no respect for your customers at all. Pathetic!
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Replies (1)
Foschini's replyOfficial
25 Feb 2015, 10:52Hello stefanie,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,
Foschini's reply25 Feb 2015, 10:52
Official
Hello stefanie,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Best regards,