1 reviews | Active since Oct 2017
Harassing me for Payment I do not owe
I received numerous SMS from TFG to pay R58 which they say was overdue. I have had my account for more than 30 years and have never been in arrears and in fact I always pay in advance and more than my monthly instalment. I called the contact centre twice and was assured it will not happen again. I have since received 2 final warnings to pay R58, threatening SMS messages. I cancelled "my kitchen" subscription 2 months ago and I suspect that they still charging it when I was assured it was cancelled. This is in direct contrast to the NCA and recent findings of charging for magazines that no-one needs. I need this resolved immediately. Very, very disappointed.
Good day,
We apologies for the inconvenience caused and we are glad it was resolved to your satisfaction.
regards
TFG
Good day,
We apologies for the inconvenience caused and we are glad it was resolved to your satisfaction.
regards
TFG
