Harassed loyal customer

I have been harassed over the past week by Foschini!<br> <br> On the 24 December 2015 I went into the Donna Claire Canal Walk to make my monthly account payment. Please note that I have historically always made payments on time and for the correct amount. <br> <br> I received an sms that my account was in arrears of R300. I discovered that this was due to the cashier accidentally switching the digits around to R2250 instead of R2550. Since last Wednesday, I have been harassed by TFG employees for payment of the shortfall of R300.<br> <br> At the same time interest, sms and call charges have been charged to my account, amounting to over R300, for the error of your employee who took the incorrect payment. <br> <br> Consultants were asking me to make payment arrangements. Nobody listened, the default on the account was not due to my inability to pay, but rather the incompetence of a your staff member.<br> <br> After being rattled by your phone calls, sms' and email, I resorted to leaving work in order to resolved the issue. I went to the Canal Walk store and they assisted me calling head office to resolve.<br> <br> I am disappointed with the way I was treated.<br> <br> I will be settling and closing the account immdediately