Harassed by Foschini!!!

<p>I do not not even know where to sart explaining how livid i am with Foschini. I will NEVER EVER purchase anything nor open an account with them ever again! I have been harrassed by this group over an up to date account. It all satrted when i opened an account and bought a few items which all turned out to be defective, i had the worst experience with customer service in terms of returning these, i have emails to prove this as i had to eventually contact the head office. i managed to get the items exchanged but was never happy as i had to settle for items i did not want! anyway on the very same day i bought the items i paid half of my credit to give me room to breath for the next few months. not long after that i began to get harrassing and threatning phone calls from their legal department stating i had not paid since last year which was not true. i then began to send proof of payment but every week it is a different legal department telling me the same thing. once again I also email and fax proof of payment only to have them calling me again the following week. different legal department that have never heard of the people i spoke to the previous week. again i oblige and send them proof of payment (i have all the correspondence as proof) last week i received a notification from the credit bereu stating that Foschini has listed me as bad debt and has written off my debt with them. WWHHHYYY? what must i do now because i have sent an email directly to FOSCHINI to fix this but no one has called me bac**** I will fight this to the very end! I know my consumer rights and what is happeneing here is not right. Once sorted, I will NEVER EVER purchase anything from them ever again, i will also advise people of my experience. never have been truamatised by a retail store like this! not even a bank, a clothing store!</p>