Harassed and shouted at by Fochini

Falling into arrears, but i kept making the minimum payment.<br> They decide to charge my payment of February to January- meaning I've now paid double to January and nothing to February, this of course comes with extra \legal-fees\".<br> They then call me, work me up with nonsense about how I have failed the contract.<br> <br> I ask to speak to the manager, the manager then starts to \"NO NO NO\" while I'm trying to speak and when I stop speaking she shouts at me about how January ends at February 12.<br> So it's my fault for paying my account on the first of February, I SHOULD KNOW THAT JANUARY ENDS AT 15 FEBRUARY!<br> <br> Once this account is settled I will never even buy a lollipop at one of their stores."