SF
Samantha F

1 reviews | Active since Feb 2015

30 Sept 2015, 10:49

Great Service After Complaint Received

After I logged a complaint in February, and posted a comment yesterday that I had had no feedback as yet - I received a phone call the same day from Pretty the Store Manager, and Vertah the Cosmetics Manager. They gave me a wonderful complimentary gift to apologize. Thank you Foschinis! I love my gifts!

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Replies (1)
Foschini
Foschini's reply30 Sept 2015, 11:27
Official
Hello SamanthaJoFourie,

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.

Foschini Team