Going nowhere with all my calls

Good day<br> <br> I called Foschini customer care ***on 3 November 2015 to make an arrangement to settle my outstanding account. I was told to contact *** as my account was handed over.<br> I contacted the number and they informed me that I need to contact MBD Capital Data on ***. I have been trying to contact them since 3 November. For 3 days I have been trying to call them but no one is answering the phone, I have sent an email as well and have not received a response.<br> I've submitted a complain on Hellopeter for MBD and they responded this morning claiming that they have made contact with me and that the matter is resolved. It is a lie. No one has contacted me. I want to pay whatever is outstanding on my Foschini account and finalise this matter but no one is being of any assistance.