Going more than the extra mile

Good day<br> <br> I'd like to compliment Twanette Strauss for the excellent service she provided me. Ms. Strauss helped me when my hands were in my hair.<br> I am pleased with her service, however, Ms. Strauss professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.<br> Such a commitment from Ms Strauss is to be commended. You can be sure that I will continue to tell everyone about her good work.<br> <br> Sincerely, <br> <br> Erica Kidson<br>