RN
Rhoda N
1 reviews | Active since May 2015
06 May 2015, 09:55
Free bag with Perfume
Hello.<br> <br> My husband bought me an expensive perfume on Valentines Day from Foschini.The sale of the Alien Perfume was suppose to come with a free bag.We did not receive the bag as they stated they had no stock of it.They took our number and promised to call as soon as the stock arrives<br> We are now is May and still to date have not received the bag or a call <br> I have been twice to the store and they keep saying that the rep has still not brought the bag.Why does it take 3 months to get stock of something.<br> Dont have promotions if you do not have stock and can not meet the demands
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Replies (1)Foschini's replyOfficial
06 May 2015, 14:32Hello kubes,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply06 May 2015, 14:32
Official
Hello kubes,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
