********** Foschini accounts-inside job

My son went to SAPS to try and get the case number as per Foschini's sms. SAPS refused to open a case or even supply him with any incident number as he had no documents as proof of any crime or *****. He then went to the Westgate shopping centre Foschini branch to get assistance on this matter. He was informed all their phones are down as a result they couldn't call their head office to access any documentation. We were also informed that, this week alone, almost five people had approached Foschini at the Westgate shopping centre branch with the same issue. When we got home we called Foschini head office. They sent us a typed page with my son's details. That is allegedly their application form. They also sent us the branch where the card was issued. They could not send us all the documents such as the three months bank statements that are required when opening a Foschini account. They also could not send us a copy of the invoice where my son allegedly signed when making purchases. We now await to hear if SAPS will accept these flimsy documents received. As though there isn't enough selling of my son's information, he is now receiving invitations from Edgars to open an account. Just like Foschini, he never set foot in any Edgars branch nor supp**** them with any personal details to be contacted. Just what is going on with these clothing retailers? Are they so desperate that they'll *******ly share information and harass consumers with unending communication luring them to open accounts they don't need? I'm just so fed up.