********** activation a subscription on my name

Hi Foschini,<br> <br> So I logged a complaint on the 28/01/15. Where I received feedback a couple of days later. It was picked up that a service was activated on my account **********ly. I was assured that the matter will be resolved internally with regards to the ********** activation on my account. I requested compensation for the inconvenience especially since it was not an error but an actual ********** activation. I felt that this was still ***** and that nothing was ever agreed with any of your consultants. I am 61 years old what must I do with a teen Magazine. The lady Shereen who called me with the feedback was supposed to get back to my son regarding my requests for compensation. She acknowledged and confirmed the ********** activation of the service but I felt that this was not enough. I am bombarded by calls everyday from your contact centre who are trying to sell me subscriptions, policies etc. As far as I am concerned my query is still not resolved and I am seeking compensation because your agent committed *****. I know that they are chasing sales and that this was so that they could be compensated but now I would like to be compensated for picking this up.