***** at foschini and finrite

2 Weeks ago, I have posted a complaint on money being wrongly charged to my account by Foschini and Finrite since February 2017 . I cannot believe they have the audacity to reply on HelloPeter with a standard computerised answer, saying they did respond, but they have never contacted me regarding this matter. I have had it with these ******* companies and state clearly now that I am closing my account and never want to have anything to do with them again in any way. Just the fact that in August 2017 my balance was R2500, since then I have paid R2265 towards my account and in January 2018 my balance was still over R1400!! I have not bought anything at any branch since Febrary 2017 what do they do with the money they have ****** from me